Desde enero del 2010, han habido varios incidentes en los hospitales de Estados Unidos que han resultado en la muerte de más de dos docenas de personas. Algunos de estos incidentes han sido «tiroteos activos» o «active shooters». Un incidente de active shooter es uno donde el individuo está activamente envuelto en disparar a matar, o intentar matar a las personas que se encuentran en un área confinada. Las víctimas de los incidentes de active shooter pueden ser seleccionadas aleatoriamente, y pueden incluir a los mismos profesionales de la salud y demás empleados del hospital.
El Joint Commission ha colocado unas recomendaciones específicas de lo que los hospitales deben hacer para prepararse ante un tiroteo activo.
Hospital Active Shooter Training Program
Develop a communication plan.
- Establish a primary communication method with local law enforcement, such as a police radio in dispatch.
- Establish an emergency hotline with a recorded message for employees. Make sure employees know the hotline number and the phone number of local law enforcement.
- Develop a “script” that can be used by those in the IC center to respond to calls from family members about an incident.
- Have your organization’s press/public information officer join the regional or county Public Information Officers (PIO) group to facilitate information sharing. If there is no local PIO group, establish one.
- Assess and prepare your building.
- Develop processes and procedures to “lock down” your building and prohibit walk-in traffic (including to any dedicated employee entrance) at the onset of an event.
Train and drill employees.
- Provide ongoing training for all employees, including:
- How to report and respond to active shooter events
- What to expect when law enforcement arrives
- How to protect patients
- Awareness of high-risk security sensitive areas (such as the emergency department, operating rooms, and pharmacy) and how to implement mitigation strategies
- Conduct Incident Command support training for security personnel, “house supervisors,” and other employees who need to be aware of, or involved in, IC support during an incident.
- Conduct periodic drills or “table top” exercises to prepare employees for an active shooter event. If drills are conducted, inform patients and visitors of the drill so they will not be alarmed, or hold the event in a section of the building that is no longer in use or occupied.
Plan for post-event activities.
- Conduct debriefings
- Identify and manage anxiety or fear among patients, staff and leaders. This may manifest immediately, or in the days and weeks after the incident. Use behavioral health resources, your organization’s Employee Assistance Program (EAP) or chaplaincy, as needed.
Nosotros podemos ayudarle, mediante un plan individualizado que consiste en:
- Consultorías
- Identificación de posiciones de ICS
- Creación y/o actualización a Plan de Comunicaciones
- Entrenamientos
- ICS 100
- ICS 200
- Active Shooter Awareness Conference
- Ejercicios
- Tabletop
Comuníquese con nosotros al 787-630-6301 para más información de cómo podemos atender sus necesidades particulares.